WHATEVER you pursue in life, infuse it with passion, for you never truly know who might be observing. This sentiment resonates deeply with the dedicated nurses and doctors at Sebokeng Hospital in the Vaal. Their commitment to excellence shines through even in the face of challenges.
When confronted with a less-than-tidy ward, many of these healthcare professionals cannot turn a blind eye. If they spot spilled water on the floor, they don’t wait for a janitor. Instead, they roll up their sleeves and take it upon themselves to ensure a hygienic environment, a testament to their devotion.
These actions have set them apart, earning them distinction amongst their colleagues. Annually, the hospital holds an Employee Appreciation Day to honor those who’ve gone beyond the call of duty to provide patients with care in a pristine setting. Some staff members receive nominations from patients who are grateful for the services they’ve received.
The hospital also acknowledges various departments that have excelled since the start of the year. Remarkably, even as the CEO of this historical institution, Makibiti Madolo dedicated an entire day to personally serve snacks to over 350 staff members.
“This day was designed to inspire them to elevate their performance. Those who weren’t recognised will see that the hospital management genuinely acknowledges their contributions,” she explained.
Makibiti Madolo CEO at Sebokeng Hospital in the Vaal
Makibiti highlighted that the hospital receives daily patient suggestion feedback. Often, patients explicitly commend nurses and doctors who’ve provided exceptional care, mentioning them by name.
“If a nurse or doctor garners consistent praise on a daily, weekly, and yearly basis, it’s a clear sign of their exceptional work,” shared Makibiti. She believes that these acknowledgement awards will significantly motivate others to excel, aligning with the hospital’s mission.
“We are committed to delivering high-quality healthcare services to the communities of Sedibeng and surrounding areas,” she affirmed. This commitment extends to appreciating staff members retiring in the same year and acknowledging those who’ve served the hospital for 30 to 40 years, reflecting their deep gratitude and respect.